To our patients:

We would like everyone to know that the health and safety of our patients, team members, and community is of utmost importance to us.

As always, we continue to follow OSHA guidelines for infection control.   In addition to our already stringent disinfecting and sterilization procedures, we are enacting the following protocols as we continue our efforts to keep everyone safe. 

  1. All patients will be emailed a Wellness Survey and updated Informed Consent that must be filled out prior to the appointment. 

  2. Everyone who enters the office must be wearing a mask.

  3. Everyone who comes into the office will have their temperature taken with a no-touch forehead thermometer and will be provided with hand sanitizer to use.

  4. Our reception area will be closed.  This means we will ask that patients wait in their car until their treatment chair is ready.  Please arrive 5 minutes early and text the office at 786.671.1015 with the patient’s first and last name when you arrive.

  5. Only the patient is permitted in the office.  We will make exceptions for the younger patients or those who need special assistance. In that case, one adult may accompany the patient – this person will also be asked to complete the wellness survey, wear a mask, and have their temperature taken.  Please no siblings or other guests.  Although our favorite part of our office is the family atmosphere, right now we have to love the whole family from afar.

  6. Less than the usual number of patients will be seen in the clinic area at a time, and patients will be seated as far apart as possible to maintain social distancing.  This “socially distant scheduling” will unfortunately make finding the perfect appointment time a little more difficult. 

  7. Our tooth-brushing area will be closed to prevent cross contamination, so please brush and floss well prior to your appointment. 

  8. We have invested in multiple UV sterilization units for the air conditioning system which sterilizes mold, bacteria and viruses to keep our air as clean as possible.

  9. We will continue to practice a rigorous sterilization and disinfection program that exceeds CDC and OSHA guidelines. Our instrument sterilization process will continue to be monitored by an outside company to assure safety. Our staff is undergoing extra training to safely work in our new environment, and have the full protections recommended by all regulatory bodies.  Our team will also undergo daily temperature checks and screening questions to monitor our own health.

  10. Some appointments, like growth observation, retainer monitoring, aligner progress checks, etc. are easy to conduct virtually.  This will not only save you a trip, it promotes social distancing.  You may request a virtual appointment for any treatment status if you would feel more comfortable working remotely with us for the time being. 

Please do not hesitate to contact our office to discuss any questions you may have about our new health and safety policies.